Customer Service / Purchasing Coordinator

Job Responsibilities:

• Reviews requisitions.
• Confers with vendors to obtain product or service information such as price, availability, and delivery schedule.
• Obtains quotes from vendors and submits written quote to customers.
• Processes all purchase orders from customers.
• Prints pick tickets and purchase orders for shipping department.
• Processes credit card transactions and prepares credit reports for Controller as requested.
• Verifies credit for new customers including reviewing references.
• Responsible for processing purchase orders for internal office supplies and parts.
• Maintains inventory of all parts on hand.
• Researches issues with customer orders including missing parts, incorrect shipments, etc.
• Provides status updates to customers on the status of purchase orders and other vendor information.
• Verifies pick tickets in the shipping department to make sure orders shipped correctly.
• Selects products for purchase by testing, observing, or examining items.
• Determines method of procurement such as direct purchase or bid.
• Prepares purchase orders or bid requests.
• Reviews bid proposals and negotiates contracts within budgetary limitations and scope of authority.
• Maintains procurement records such as items or services purchased, costs, delivery, product quality or performance, and inventories.
• Discusses defective or unacceptable goods or services with inspection or quality control personnel, users, vendors, and others to determine source of trouble and take corrective action.
• Expedites delivery of goods to users.
• Other duties may be assigned.

Requirements:

• Experience in verbal and written communications with customers and vendors.
• Strong knowledge of word, excel, Microsoft Outlook and QuickBooks.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
• Legally authorized to work and travel in the United States.

 

Education:

Minimum of an Associates degree (or similar)

 

Experience:

3 to 5 years of experience in a similar role in the pharmaceutical, food or chemical industry

 

Schedule:

Full time (Monday thru Friday 8:00 to 4:00)

 

Location:

Cranbury, NJ 08512

 

Key International offers an attractive benefit package including medical and dental coverage, as well as company paid holidays, sick time, vacation time and 401K. Key International is an equal opportunity employer. All candidates are considered regardless of race, color, religion, sex, sexual orientation, marital status, age, national origin, disability or military status.